Privacy Policy

About this Privacy Policy

At InstantCharts we are committed to protecting your privacy and the security of your personal information. To provide our service and continuously improve our product, we need to process some data connected to you. This privacy policy explains the types of data we collect, how we use it, and your rights regarding our processing of your personal information.

This privacy policy applies to instantcharts.app and InstantCharts as a Software-as-a-Service (SaaS) solution in connection with which InstantCharts is the data controller. InstantCharts is not a data controller for any personal information relating to other individuals that might be included in the files uploaded to our servers. In such cases, you or your company are the data controller, and InstantCharts is considered the data processor. If you decide to publish any personal data, you are responsible for ensuring that the publication of such data is in accordance with applicable legislation.

What personal data do we need?

To use InstantCharts, we require your email address. We also collect your IP address, as well as some system-related and diagnostic data, which helps us understand how you use our product and how our system is performing.

Additionally, we may collect your full name, username, and a short bio, which can be used to personalize your experience with our service. You can also choose to provide us with your telephone number, which may be used for customer support purposes.

Why do we collect your information?

We collect your information to:

1. Enable you to create an account and log in to our system.

2. Provide customer support and respond to inquiries.

3. Send you important updates, newsletters, and surveys related to our product.

4. Analyze the usage of our service, allowing us to optimize performance and develop new features.

5. Maintain and improve the security of our service and protect your personal information.

How long will we keep your personal data?

We will retain your personal data for as long as you are a registered user of InstantCharts. If you decide to delete your account, we will delete your data (including all backups) within 6 weeks.

What is our legal basis for processing your data?

We process your personal data based on your consent, as well as our legitimate interests as a business in providing and improving our services. You have the right to withdraw your consent at any time. However, this will not affect the lawfulness of the processing that occurred prior to the withdrawal.

Disclosure

We will only disclose your personal data if we are required to do so by law or court order. In all other cases, your personal data will not be shared with anyone.

Transfer of data outside the EU/EEA

We may use third-party providers located outside the EU/EEA to deliver our services. In such instances, the transfer of personal data is subject to appropriate safeguards such as standard data protection clauses adopted by the EU Commission.

Security

We handle your personal data securely to ensure it is not lost, inappropriately accessed, misused, disclosed, altered, or destroyed. Access to your data is provided to members of our team who need it to perform their jobs.

Your rights

You may have the right to access, correct, amend or delete your personal information stored with InstantCharts, as well as the right to data portability. You also may have the right to demand restriction of processing your personal data, to object to processing, and to file a complaint with the Data Protection Authority. We are committed to respecting the data subject rights found in the EU's General Data Protection Regulation, GDPR.

Changes to this privacy policy

We reserve the right to modify this privacy policy

Contact Us

If you have any questions about this Privacy Policy, You can contact us:
renaud.cheval.dev@gmail.com

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